Rules and Regulations
Payment
The reservation price is for the studio only and is exclusive of any government taxes applicable. Meals & other services are available at extra cost.
In case your reservation is not fully prepaid, bills must be settled on presentation, via credit/debit card (except American Express) or cash in Euro. Personal cheques are not accepted.
Cancellation Policy
Everyone’s plans can change and cancellations of reservations may occur. Our guests have the right to cancel their reservations in Athenian Lofts.
For cancellations up to 14 days prior to arrival, no fees apply.
For cancellations of 7 days prior until the previous day of arrival, the 100% of the 1st night of stay will be charged as cancellation fee.
In case of a cancellation at the same day of arrival, or a no-show of the guests, 100% of the total reservation amount will be charged as cancellation fee.
Arrival
Check-in is at 14.00 p.m. on the arrival day. There must be at least one guest over 18 years old in every reservation made. All of the guests’ names must be identified and recorded by the host in addition to the head guest on the reservation. Guests can check in earlier, depending on the availability of their room, upon request. All guests must present their ID card, Passport or Temporary Residence Card upon check-in. By law, visitors must present required personal documents for the records and agree to their numbers be kept on record. These documents will be returned upon departure.
Departure
Check-out time is 11.00 a.m. on the departure day. Please inform the host if you wish to retain your room beyond this time and a late check-out will be possible depending on the availability. If the room is available, the normal fee for one day will be charged. On failure of the guest to vacate the room on expiry of the period of stay, the management shall have the right to remove the guest and his/her belongings from the room occupied by the guest.
Luggage Storage
Subject to availability of the storage space, guests can store luggage in agreement with the host. Luggage may not be stored for a period longer than the guest’s stay +/- 1 day, except in agreement with the management.
All guests are kindly requested to lock the door of their studios when going out to Athens or going to sleep. Athenian Lofts and the host will not in any way whatsoever be responsible for any loss or damage to the guest’s belongings.
Athenian Lofts and your host assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please contact us immediately and we will try to assist you in locating your lost item. We are not responsible for any item left behind by a guest. However, any item, with the exception of perishable items, left behind and found after departure by housekeeping will be collected, logged in and kept in a secure location for collection by the owner. Reasonable effort will be made to notify the guest that an item was found, via the guest’s contact information. We may also mail your item to the address that you will ask us. The recipient will be charged with the shipping cost. Perishable items, underwear, and miscellaneous toiletries and personal hygiene products are discarded upon finding.
Children
Children are welcome to Athenian Lofts and can stay in the rooms with the adults. The presence of children must be made known to host during the reservation process. Children are to be under supervision by an adult at all times and in all spaces and should not be left alone in the rooms or common spaces. Athenian Lofts do not provide cribs or baby cots.
Pets
Pets are not allowed in Athenian Lofts Studios, except for service animals. The presence of a service animal must be made known to the host before the reservation process.
Visitors
Visitors to guests of Athenian Lofts studios must notify the host upon their arrival, must be accompanied by the guest at all times and cannot remain in the rooms after 23.00 hours.
Damages
The guest will be held responsible for any loss or damage to Athenian Lofts’ property caused by themselves, their invitees or any person for whom they are responsible for.
Smoking
No smoking or vaping is allowed in the rooms or common spaces of Athenian Lofts’ studio/apartments. Guests can smoke only in the balconies of the rooms or outside the Athenian Lofts’ premise.
According to Greek law, quiet hours are:
15:00 to 17.30 & 23.00 to 07.00 between April 1st to September 30th
15:30 to 17.30 & 22.00 to 07.30 between October 1st to March 31st.
Having parties and events are not allowed in Athenian Lofts’ premises any time of day.
Covid-19
Guests are kindly requested to observe, abide by and be bound by all applicable acts, laws and government rules & regulations of the Hellenic Republic and the European Union about travelling prerequisites for unexpected or urgent circumstances, such as Covid-19 or else.